This privacy notice provides information on how Taylor Brown Solicitors collects and processes your personal data when you visit our website and when you use our services. It also applies to data that you provide to us while using our legal services.
Taylor Brown Ellesmere Port Limited is the controller and responsible for your personal data.
We have not appointed a data protection officer. If you have any questions about this privacy notice or our data protection practice, please contact the Designated Person who is the firm’s Compliance Officer for Legal Practice.
Our full details are:
Full name of legal entity: Taylor Brown Ellesmere Port Limited
Designated Person: Mark Brown (Compliance Officer for Legal Practice)
Email address: firstname.lastname@example.org
Postal address: 78 Whitby Rd, Ellesmere Port, Cheshire CH65 0AA
We may collect, use, store and transfer different kinds of personal data about you:
We use different methods to collect data from you as follows:
We will only use your personal data for the following reasons:
The “General Data Protection Regulation” (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data.
We will not share your data with third parties without obtaining your consent, unless we are under a legal or regulatory obligation to do so.
We have put in place measures to ensure your data is held securely and to seek to prevent data from being lost or disclosed in an unauthorised way. This includes limiting access to your data only to employees, agents, contractors and third parties who need to have access to your data.
We will notify you if we believe there has been a breach of your data and will notify the appropriate regulator.
Solicitors are under a professional and legal obligation to keep their clients’ matters confidential. This obligation is subject to statutory exceptions, including when a solicitor knows or suspects that a transaction on behalf of a client involves money laundering. In this situation the solicitor may be required to make a money laundering disclosure without informing the client, in order to satisfy the law against “tipping off”.
We will retain your personal data for as long as necessary to fulfil our obligations and to complete the services we undertake for you.
We will determine the appropriate retention period for your data based on the nature and sensitivity of the data and our legal obligations.
Where we are instructed to carry out a legal matter for you, we will keep your data for six years, which coincides with the period for contractual liability. In some cases, it will be necessary to keep data for longer than this period (such as retention of wills) and this will be assessed on an individual basis.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk). We would however appreciate you contacting us in the first instance before approaching the ICO.
You also have the right to:
Where you wish to exercise any of these rights a request should be addressed to the firm’s Compliance Officer for Legal Practice.
We may need further information from you so that we may comply with such a request and to ensure that you are entitled to the information being requested.
We will not usually require a fee for complying with these requests. However, we may charge a fee if your request is clearly unfounded, repetitive or excessive. In these circumstances we may alternatively refuse to comply with the request.
We will usually respond to a legitimate request within 30 days, but it may sometimes take longer than this and we will keep you updated where there is a delay.
In order to provide you with services and advice, we rely on the information and documents supplied by you. You acknowledge that in the event that you do not supply complete documents and/or information, the advice we are able to give may be affected and that we cannot be held liable for errors or omissions arising from incomplete information.
Where you have provided us with contact details you are responsible for ensuring that your means of contact are suitably secure and, where possible, not shared with others. You must keep us updated if these contact details change. We cannot be held liable for information loss arising where you have not informed us of a change in details. It is prudent to ensure you have a secure email password, current malware protection, and that you do not allow access to third parties and/or access such communication services in insecure ways. We cannot be held liable for any damage or loss arising from a client’s failure to apply proper security procedures.
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